Full-Stack Developer, Software Engineer, React, Node.js, Express.js, Ruby on Rails, Python, FastAPI, PostgreSQL, SQLite, Prisma, TypeScript, Docker, REST APIs, Webhooks, CI/CD, Vercel, Railway, Firebase, JWT Authentication, Rate Limiting, Helmet, AI Automation, LLM Integration, RAG, Multi-Agent Systems, Prompt Engineering, Stripe, Checkout.com, MyFatoorah, NowPayments, KYC, AML, Fraud Detection, Chargebacks, PSP Integration, Payments Risk, Chargeback Management, Risk Scoring, Dispute Evidence, Payment Operations, Remote Developer, Amman Jordan
Full-Stack Developer and AI Automation Engineer with production experience building React, Node.js, Ruby on Rails, Python, and Docker-based systems. Built SaaS platforms, custom CRMs, bilingual AI chatbots, REST APIs, JWT authentication, rate limiting, CI/CD deployments, and payment-risk automation. Former payments and fraud operations specialist with 3+ years managing PSP integrations, KYC/AML workflows, chargebacks, and fraud detection across a 100+ country client base.
Engineered a cross-account card fraud detection system in Ruby on Rails that reduced high-risk account activations by 45%. Currently architecting full-stack SaaS platforms and AI automation systems at SHAI For Artificial Intelligence — building multi-agent orchestration, LLM-powered bilingual bots, and production-grade API services. Combines rare domain depth in fintech risk with hands-on full-stack and AI engineering capability.
- Architected and built the company web platform from scratch: Node.js/Express backend, React (JSX) frontend with Vite and Tailwind CSS, containerised with Docker, deployed on Railway with CI/CD via Vercel
- Built ShaiCRM from scratch — custom Prisma/SQLite data layer with Registration, User, Course, and support ticket models; lead lifecycle from intake through enrollment, with a React-based admin and CRM dashboard
- Engineered ShaiCom, a bilingual AI sales bot (Arabic/English) with intent classification and full conversation state machine; deployed as an embeddable widget across all company pages with a dedicated rate-limited API route
- Built Discord.js v14 automation: on student enrollment the system generates course-specific channel invites and dispatches onboarding notifications automatically — zero manual intervention
- Implemented production security hardening across the platform: Helmet HTTP headers, JWT role-based auth (super_admin / admin / instructor / student), and layered rate limiting per route
- Serves as Pre-Sales Manager: manages B2B & B2C client communications, qualifies inbound leads, drives deal conversion, and maintains the active sales pipeline end-to-end
- Owns budget planning and financial analysis for operational projects, preparing structured cost models and tracking expenditure against forecasts
- Engineered a cross-account card fraud detection system in Ruby on Rails — payment metadata, device fingerprinting, behavioural signals — reduced high-risk account activations by 45%
- Designed and implemented a pre-activation risk screening framework combining IP history, device fingerprinting, trading behaviour analysis, and payment data; became the baseline standard for all new account activations and measurably reduced dispute ratios across PSPs
- Managed end-to-end payment operations across five PSPs (Stripe, Checkout.com, MyFatoorah, NowPayments, Forumpay): transaction diagnostics, webhook monitoring, refund processing, and issue resolution across a 100+ country client base
- Investigated and resolved 15–25 chargeback and dispute cases daily; prepared evidence packages and coordinated with payment processors across the full dispute lifecycle
- Managed KYC verification and onboarding workflows for thousands of funded trading accounts, enforcing identity verification policies and platform compliance standards globally
- Produced daily, weekly, monthly, and annual chargeback reports used by finance and operations teams for dispute ratio tracking, reconciliation, and processor performance decisions
- Collaborated with Ruby on Rails and React engineering teams to define feature requirements, improve internal tooling, and resolve platform issues affecting payments and onboarding
- Implemented JIRA–Intercom integration and automated chatbot workflows, reducing manual ticket escalations and improving support response efficiency
- Authored and maintained 15+ SOPs covering onboarding, compliance review, payment handling, dispute management, and platform administration
- Managed operational workflows for a 50+ partner affiliate programme, including KYC, contract preparation, and account provisioning